FREQUENTLY ASKED QUESTIONS

Screenprinting can be confusing. We’ve compiled some of the most common questions people ask. If you find yourself still needing more information, please don’t hesitate to call or email. One of our friendly customer service agents will be happy to answer any questions you may have.

The Basics
Turnaround Time

Our turnaround time for screen printed orders is 5-7 business days + shipping time. This is an estimate, and starts when the order is finalized – all designs must be approved and apparel and sizing chosen. If you have a specific deadline, please advise when placing your order. Rush service will be acommodated at no additional cost when possible.

Art Requirements

Artwork is a very important part of getting your shirt done just the way you want it. Great artwork = a great shirt. We can work with many file types, but vector files will provide the best quality for printing.

Vector Files: Adobe Illustrator (.ai, .eps), Adobe Acrobat (.pdf)
Also acceptable are high-resolution bitmap images. With these types of files, we recommend at least 300dpi.

Bitmap Files: Adobe Photoshop (.psd), JPEG Images (.jpeg), TIFF Images (.tif)
If you’re file doesn’t meet these requirements we can help. For an small charge, our designer can work with your image to prepare it for printing

Art Approval

All artwork is to be approved via a digital mock-up through email. Artwork must be checked for spelling, color, sizes ordered, placement of the art and accuracy of artwork by the customer. It is very important to look over every detail of the mock-up, as this is how your garments will print. Any modifications requested after customer approval will result in production delays, and will incur additional expenses.

Order Minimums

When ordering screen printed apparel, it’s important to keep in mind that the cost of printing goes down as the quantity of shirts goes up. That means that big orders are a lot more cost effective for you. However, we do not have a minimum for any orders!

Pricing
Contract Prints

Price list is available upon request.

Printing We Do Not Offer
  • Hats
  • Nylon Goods
  • Numbering
  • Foils

1160 Industrial Blvd. •  Louisville, KY 40219
PH: (502) 969-7639  •  FAX: (502)969-7764
customerservice@sackfields.com

We are not affiliated with Sackfields Promotions.